1 reviews | Active since Jan 2019
Rude cashier
I was at jet on 05/01 at goldenwalk germiston and I was returning shoes that I bought in November and I still had my proof of purchase and I was assisted by asisipho fuzani and the girl was rude, she explained the 30 days policy which I totally understood and when I asked her what I should do with the shoes because I didn't want the shoes anymore she told me straight to my face that I should go and sell the shoes or give it to one of my relatives. What really made me angry was that she didn't ask for a second opinion or ask her manager what to do and she had the nerve to give me that answer in front of other customers to show the lack of respect she had for customers and respect for the business. Can the manager deal with her because it's really unacceptable.
Thank you for notifying us of your experience. We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Kindly note your complaint is referred to the stores management team for processing within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Best regards,
Thank you for notifying us of your experience. We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Kindly note your complaint is referred to the stores management team for processing within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Best regards,