bM
busisiwe M
1 reviews | Active since Aug 2015
04 Aug 2015, 17:11
rude behaiv by manager n staff
plz assist me on the 31 August i went to jet in ermelo to buy myself an outfit when i get there there was stinky <br> <br> attitude from the manager to the staff . i was help-buy casual he swiped my card EFT twice . the item i bought<br> <br> it cost R60 but i pay R120..the manger told me to sort my self .of which i Dot understand what was that for.<br> <br> HE TH-RU ME WITH MY BANK STATEMENT TELLING ME THAT I SHOULD UNDERSTAND. THE SERVICE IS POOR . I TOLD HIM THAT I'M FROM NELSPRUIT BECAUSE HE WAS TELLING ME THAT I SHOULD WAIT TILL MONDAY BECAUSE the money is not yet with it<br> <br> plz assist me asap
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Jet's replyOfficial
07 Aug 2015, 15:01Hello Buisiswe,
Thank you for bringing this matter to our attention. We are currently liaising with our store manager regarding the service that Patric had provided at our till points.
This incident will be addressed in store and corrective measures will be taken against him to insure this will not occur again. You will be receiving further communication from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are currently liaising with our store manager regarding the service that Patric had provided at our till points.
This incident will be addressed in store and corrective measures will be taken against him to insure this will not occur again. You will be receiving further communication from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply07 Aug 2015, 15:01
Official
Hello Buisiswe,
Thank you for bringing this matter to our attention. We are currently liaising with our store manager regarding the service that Patric had provided at our till points.
This incident will be addressed in store and corrective measures will be taken against him to insure this will not occur again. You will be receiving further communication from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are currently liaising with our store manager regarding the service that Patric had provided at our till points.
This incident will be addressed in store and corrective measures will be taken against him to insure this will not occur again. You will be receiving further communication from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***