TH
Tasneem H
1 reviews | Active since May 2012
23 Nov 2019, 13:16
Rude arrogant staff.
I went to a store and picked out an item. When I got to the till the marked price was different to the marked price. I agreed to pay the higher price just to find. The shoes were different sizes so instead of being courteous and getting the correct size for me I was told to get it myself. So I get it when I get back to the till the cashier proceeded to help someone else. So I had to wait again. When I confronted her with her service and attitude she was arrogant and rude. What pathetic service considering I'm a regular customer. She refused to give me her name but I got it form the reciept. Ms Cynthia Lekgeu well done for representing Jet in such a disgusting manner.
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Replies (2)TH
Tasneem H's updateReviewer Update
23 Nov 2019, 13:43*The marked price was different to the scanned price. And just to add on I asked Ms Cynthia for the manager who she refused to call. So I was out of patience and left very upset and angry.
TH
Tasneem H's update23 Nov 2019, 13:43
Reviewer Update
*The marked price was different to the scanned price. And just to add on I asked Ms Cynthia for the manager who she refused to call. So I was out of patience and left very upset and angry.
Jet's replyOfficial
23 Nov 2019, 15:59Good day Tasneem
We hereby acknowledge your complaint lodged.
We do apologise that your experience was not a pleasant one, and as a result we have logged and forwarded your concerns to the stores management team at Jet Bronkhorstspruit to address all concerns raised. Feedback will be provided within 48 hours excluding the weekend.
The reference number for the query is: ***/GO
Kind RegardsEdcon Customer Experience***
We hereby acknowledge your complaint lodged.
We do apologise that your experience was not a pleasant one, and as a result we have logged and forwarded your concerns to the stores management team at Jet Bronkhorstspruit to address all concerns raised. Feedback will be provided within 48 hours excluding the weekend.
The reference number for the query is: ***/GO
Kind RegardsEdcon Customer Experience***
Best regards,
Jet's reply23 Nov 2019, 15:59
Official
Good day Tasneem
We hereby acknowledge your complaint lodged.
We do apologise that your experience was not a pleasant one, and as a result we have logged and forwarded your concerns to the stores management team at Jet Bronkhorstspruit to address all concerns raised. Feedback will be provided within 48 hours excluding the weekend.
The reference number for the query is: ***/GO
Kind RegardsEdcon Customer Experience***
We hereby acknowledge your complaint lodged.
We do apologise that your experience was not a pleasant one, and as a result we have logged and forwarded your concerns to the stores management team at Jet Bronkhorstspruit to address all concerns raised. Feedback will be provided within 48 hours excluding the weekend.
The reference number for the query is: ***/GO
Kind RegardsEdcon Customer Experience***
Best regards,