SS
SAYILESE S
1 reviews | Active since Jan 2015
14 Feb 2015, 18:33
rude
I was doing my shopping and after shopping I met my friend who was buying phone. Then the cellphone consulant asked for proof of resident and I joked with my friend telling him they don't want Maputo proof then the consultant gave me an ungly look then I asked what's wrong then she started insulting me
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Jet's replyOfficial
16 Feb 2015, 11:31Hello mafuyatha,
Thank you for bringing this matter to our attention. We have addressed this incident with our store manager as this matter could have been handled in a different light.
Service is a priority in our stores and it is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your will be receiving direct feedback from our in store management team shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have addressed this incident with our store manager as this matter could have been handled in a different light.
Service is a priority in our stores and it is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your will be receiving direct feedback from our in store management team shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply16 Feb 2015, 11:31
Official
Hello mafuyatha,
Thank you for bringing this matter to our attention. We have addressed this incident with our store manager as this matter could have been handled in a different light.
Service is a priority in our stores and it is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your will be receiving direct feedback from our in store management team shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have addressed this incident with our store manager as this matter could have been handled in a different light.
Service is a priority in our stores and it is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your will be receiving direct feedback from our in store management team shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,