pM
previa M
1 reviews | Active since Mar 2015
23 Mar 2015, 14:21
RMCS didn't cancell my airtime contract
Hello peter my name is Previa,last year around July 2014 i received an sms about R50 airtime and 25 sms for 6months contract from RMCS i rep**** yes because I was interested as the contract was for 6months.so now am surprised as I still receive airtime on my phone.i phoned RMCS call centre on the 02 Feb 1015 to cancell my contract the lady asked me why I want to cancell?I told her that I rep****\ yes"to your sms because the contract was for six months.she asked for my name and my jet account number"
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Jet's replyOfficial
25 Mar 2015, 13:01Hello mjapelo,
Thank you for bringing this matter to our attention. Please be advised the MTN subscription has been cancelled on your account from the 07/02/2015.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised the MTN subscription has been cancelled on your account from the 07/02/2015.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Jet's reply25 Mar 2015, 13:01
Official
Hello mjapelo,
Thank you for bringing this matter to our attention. Please be advised the MTN subscription has been cancelled on your account from the 07/02/2015.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised the MTN subscription has been cancelled on your account from the 07/02/2015.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***