RM
Ruth M

1 reviews | Active since Jul 2023

23 Feb 2024, 11:54

Rmcs airtime subscription

I have account with jet, so I was supprised when my number was changed to contract with rmcs and I receive R55 monthly airtime. I don't even know how my number was added to that because I don't want it, I have been trying to get help from vodacom they told me my number is now on contact no longer on prepaid so I must go to jet for help, at jet they don't help me, I don't understand why jet give rmcs my number because I can't even get hold of rmcs and jet cant help as well. I no longer want that contract.

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Replies (1)
Jet
Jet's reply23 Feb 2024, 13:02
Official
Hi Ruth,
 
Thank you for flagging this. We have escalated this matter with our accounts team.