PL
PATRICIA L
1 reviews | Active since Feb 2013
08 Jun 2015, 13:55
REWARDS CARD
I went to a Jet store Garankuwa on friday,the cashier(JOYCE) asked me if i had a Jet cash card and i said yes.She said to me if I dont have it with me she will make another one for<br> <br> She did not ask if i want it or not,she just ask my name and contact details the next minute she issued me with the card.When i asked her why she just said no transaction will go through with me having the card.<br> <br> How is that possible??????Isnt that force selling????I found that very strange and unacceptable<br> <br> Please rectify
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Jet's replyOfficial
09 Jun 2015, 09:16Hello Love,
Our attempts to contacted you today at 09:02 AM have been unsuccessful. We must apologise for the unpleasant experience regarding our cash rewards card and the overall service received by Joyce.
Please be advised it is not compulsory for any of our valued customer to accept a cash reward benefit card if they do not wish to , this incident will be addressed in store to insure this received service will not occur again.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contacted you today at 09:02 AM have been unsuccessful. We must apologise for the unpleasant experience regarding our cash rewards card and the overall service received by Joyce.
Please be advised it is not compulsory for any of our valued customer to accept a cash reward benefit card if they do not wish to , this incident will be addressed in store to insure this received service will not occur again.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply09 Jun 2015, 09:16
Official
Hello Love,
Our attempts to contacted you today at 09:02 AM have been unsuccessful. We must apologise for the unpleasant experience regarding our cash rewards card and the overall service received by Joyce.
Please be advised it is not compulsory for any of our valued customer to accept a cash reward benefit card if they do not wish to , this incident will be addressed in store to insure this received service will not occur again.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contacted you today at 09:02 AM have been unsuccessful. We must apologise for the unpleasant experience regarding our cash rewards card and the overall service received by Joyce.
Please be advised it is not compulsory for any of our valued customer to accept a cash reward benefit card if they do not wish to , this incident will be addressed in store to insure this received service will not occur again.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,