ML
Mothomone Lebea-Moseamedi

1 reviews | Active since Jan 2024

25 Jun 2024, 14:08

REFUSING TO REFUND MY LAYBUY MONEY OVER A LOST TILL SLIP, NONSENSICAL.

imagine filing a complaint and the company gets a manager to "attend" to your request only for them to say that they will not be able to assist you. Jet Centre walk, i want my laybuy money back. a till slip makes no difference as you already have the record on your system. it is against the law to refuse with a customers money. it is not your property until the sale transaction has been finalised. it has been 3 weeks of waiting, no one has been of assistance. i will take this to the consumer ombudsman and the small claims court if this month ends without assistance.

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Replies (1)
Jet
Jet's reply26 Jun 2024, 07:29
Official
Hi Mot****ne,
 
Thank you for bringing this matter to our attention we will escalate your query to our team.