GM
GLADYS M

1 reviews | Active since Apr 2010

25 Apr 2026, 09:06

Refused exchange

I received a birthday gift from my sister from Jet obviously she didn't give me the receipt only to find that the jeans are small and the belt is big went to Daveyton mall to exchange the items I was refused the service. My the Store Manager Sanele Noah

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Replies (1)
Jet
Jet's reply28 Apr 2026, 08:51
Official
Hi Gladys,

We sincerely apologize for the negative experience you had at our store.  We appreciate you letting us know, we have escalated this with the relevant store