d-ln
debbie - lee naidoo
1 reviews | Active since Mar 2013
21 Feb 2015, 13:12
refuseal to refund my purchase
I purchased an item in December , the item is not suitable for me and i didnt return it earlier as i was on holiday, when i went to the store todayThe sales person s very rude and refused to give my money back . the item still has the tags attached and i have my receipt. I told him that i will report the store and he had the odasity to say ok. I am really un Happy about this and i demand that someone sort this out!
Helpful (0)
Replies (1)0
Replies (1)
Jet's replyOfficial
23 Feb 2015, 09:42Hello deb naidoo,
Thank you for bringing this matter to our attention. We have raised this incident with the store manager as this matter could have been handle in a different light.
Kindly note as stated in our refund and exchange policy the item can only be exchanged if it is within 30 days of original purchase.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have raised this incident with the store manager as this matter could have been handle in a different light.
Kindly note as stated in our refund and exchange policy the item can only be exchanged if it is within 30 days of original purchase.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply23 Feb 2015, 09:42
Official
Hello deb naidoo,
Thank you for bringing this matter to our attention. We have raised this incident with the store manager as this matter could have been handle in a different light.
Kindly note as stated in our refund and exchange policy the item can only be exchanged if it is within 30 days of original purchase.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We have raised this incident with the store manager as this matter could have been handle in a different light.
Kindly note as stated in our refund and exchange policy the item can only be exchanged if it is within 30 days of original purchase.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***