1 reviews | Active since May 2013
Refuse To Refund
Good day.<br> <br> I bought my kids pyjamas and shoes which are too small and having been to the other Jet in Pretoria CBD as well as in Sunny Park, I never found anything to buy.<br> I then went to the Jet in Pretoria CBD to return the goods and I was told I cant, they will give me a gift voucher. What the hell is wrong with Jet stupid stores? Who the hell wants a gift voucher when they bought with cash? Are you forcing us to keep money in your stores even when we cant use it for anything? I know for sure that I personally do not want to wear your clothes and I rather buy them for the kids to use for playing and hanging at home. So I loose over R200 to a store I do not have must shopping interest for? I walked out after almost an hour in that ******* shop with the things I was supposed to change because I will not take a gift voucher ever. I DONT WANT IT EVER - Please give me back my money as your clothes are not worn by the kids and are still in good condition just as I got them. You abused my rights as a consumer and you will fix this abusive behaviour. I will go to another Jet this weekend at The Glen Shopping Centre. Warn them Im coming, else I will cause a big problem if not refunded
Our attempts to contact you today at 16:23 PM have been unsuccessful. We must apologise for the overall service experience regarding our refund and exchange policy. Please be advised this incident has been addressed with the store manager you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 16:23 PM have been unsuccessful. We must apologise for the overall service experience regarding our refund and exchange policy. Please be advised this incident has been addressed with the store manager you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
