Refuse to refund
<p>I went to jet today n I wanted the refund for sumthing I've bought the manager was so rude to me and he didn't help me.</p>
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Replies (2)0
Replies (2)
Jet's replyOfficial
12 Aug 2017, 09:26We have escalated the complaint to the Jet Protea management to address with regards to the item that you brought in store and wanted a refund for it. Kindly note that the store will have to follow policies as well with regards to items that are returned in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Jet's reply12 Aug 2017, 09:26
Official
We have escalated the complaint to the Jet Protea management to address with regards to the item that you brought in store and wanted a refund for it. Kindly note that the store will have to follow policies as well with regards to items that are returned in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Jet's replyOfficial
12 Aug 2017, 09:27We have escalated the complaint to the Jet Protea management to address with regards to the item that you brought in store and wanted a refund for it. Kindly note that the store will have to follow policies as well with regards to items that are returned in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Jet's reply12 Aug 2017, 09:27
Official
We have escalated the complaint to the Jet Protea management to address with regards to the item that you brought in store and wanted a refund for it. Kindly note that the store will have to follow policies as well with regards to items that are returned in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,