REFUND RIPOFF DRAMA

Went to Jet Mart at Carletonville yesterday to exchange clothes with a receipt of the 27th -06-15. When I was supposed to get the difference after the exchange I was told that they don't give out cash and they put the remaining amount in a gift card. I asked why hence their refundexchange policy says I can get my money within 30 days, I was told with bad attitude by the cashier that their manager 'Dolly' (who was no where to be found at the time) instructed them to do so. I'm very unhappy with the services cos they wasted my entire lunch hour there complaining about the previous cashier who made a mistake and looking for Dolly. I can only imagine how many more people were ripted off their right to cash refunds due to this branch level bogus policy.