CS
Candice S
1 reviews | Active since Oct 2013
02 Dec 2015, 16:08
REFUND GIFT CARDS DONT WORK
I have been to both Jet and Legit on several occassions to use my gift card that I recieved for a refund due to me and every time i tried to use this gift card I was told the systems are down or the gift card is not working or the gift card is freezing the system. I am really tired of this. Rather give me my money in cash if you are not able to take my gift card.
Helpful (0)
Replies (1)0
Replies (1)
Jet's replyOfficial
03 Dec 2015, 10:04Hello kubandhri88,
As per our telephonic conversation we are so sorry to hear about your unpleasant experience in store with regards to your gift cards. Please be advised we have addressed this matter with our store manager , you will be receiving direct feedback shortly with arrangement for the gift cards to be used.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we are so sorry to hear about your unpleasant experience in store with regards to your gift cards. Please be advised we have addressed this matter with our store manager , you will be receiving direct feedback shortly with arrangement for the gift cards to be used.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply03 Dec 2015, 10:04
Official
Hello kubandhri88,
As per our telephonic conversation we are so sorry to hear about your unpleasant experience in store with regards to your gift cards. Please be advised we have addressed this matter with our store manager , you will be receiving direct feedback shortly with arrangement for the gift cards to be used.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we are so sorry to hear about your unpleasant experience in store with regards to your gift cards. Please be advised we have addressed this matter with our store manager , you will be receiving direct feedback shortly with arrangement for the gift cards to be used.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***