AA
Ashley A
1 reviews | Active since Sept 2019
26 Sept 2019, 21:55
Refund decline
My response I got back was to give them 5 working day it's how many days or weeks now . Iv check up on my account everything is still the same they haven't refund anything back I'm still waiting like iv been now for how long since the cancelation.
Helpful (0)
Replies (1)0
Replies (1)
Jet's replyOfficial
27 Sept 2019, 08:31Hi Ashley
Thank you for making contact with us once again.
We can confirm that the airtime/data product has been canceled as requested on the 29/5/19.
Our team will follow up with our third parties regarding the reversals and final feedback will be provided to you.
Please accept our sincere apologies for the frustrations caused.
***/GO
Kind regards
Jet Customer Experience Team
***
Thank you for making contact with us once again.
We can confirm that the airtime/data product has been canceled as requested on the 29/5/19.
Our team will follow up with our third parties regarding the reversals and final feedback will be provided to you.
Please accept our sincere apologies for the frustrations caused.
***/GO
Kind regards
Jet Customer Experience Team
***
Best regards,
Jet's reply27 Sept 2019, 08:31
Official
Hi Ashley
Thank you for making contact with us once again.
We can confirm that the airtime/data product has been canceled as requested on the 29/5/19.
Our team will follow up with our third parties regarding the reversals and final feedback will be provided to you.
Please accept our sincere apologies for the frustrations caused.
***/GO
Kind regards
Jet Customer Experience Team
***
Thank you for making contact with us once again.
We can confirm that the airtime/data product has been canceled as requested on the 29/5/19.
Our team will follow up with our third parties regarding the reversals and final feedback will be provided to you.
Please accept our sincere apologies for the frustrations caused.
***/GO
Kind regards
Jet Customer Experience Team
***
Best regards,