NM
Nonkumbuzo M
1 reviews | Active since Mar 2019
04 Dec 2019, 15:12
Refund
Good day, I trust you are well. It is been almost 1 month now waiting for the refund. I have faxed my documents twice without success for my refund. Please process this refund ASAP!!!
Helpful (0)
Replies (3)0
Replies (3)
Jet's replyOfficial
05 Dec 2019, 09:42Dear Nonkumbuzo
Thank you for bringing this matter to our attention .
We apologise for the frustrations and inconvenience caused to you with the credit balance refund .
We have since been in contact with the account holder who has confirmed that the documents were handed into our Cavendish Store .
We will follow up with the store and feedback will be provided to you .
Your ***/GO
Kind regards
Edgar's Customer Experience Team
***
Thank you for bringing this matter to our attention .
We apologise for the frustrations and inconvenience caused to you with the credit balance refund .
We have since been in contact with the account holder who has confirmed that the documents were handed into our Cavendish Store .
We will follow up with the store and feedback will be provided to you .
Your ***/GO
Kind regards
Edgar's Customer Experience Team
***
Best regards,
Jet's reply05 Dec 2019, 09:42
Official
Dear Nonkumbuzo
Thank you for bringing this matter to our attention .
We apologise for the frustrations and inconvenience caused to you with the credit balance refund .
We have since been in contact with the account holder who has confirmed that the documents were handed into our Cavendish Store .
We will follow up with the store and feedback will be provided to you .
Your ***/GO
Kind regards
Edgar's Customer Experience Team
***
Thank you for bringing this matter to our attention .
We apologise for the frustrations and inconvenience caused to you with the credit balance refund .
We have since been in contact with the account holder who has confirmed that the documents were handed into our Cavendish Store .
We will follow up with the store and feedback will be provided to you .
Your ***/GO
Kind regards
Edgar's Customer Experience Team
***
Best regards,
NM
Nonkumbuzo M's updateReviewer Update
05 Dec 2019, 10:18Thank you for the feedback.
NM
Nonkumbuzo M's update05 Dec 2019, 10:18
Reviewer Update
Thank you for the feedback.
NM
Nonkumbuzo M's updateReviewer Update
09 Dec 2019, 11:27Good day, There is still no refund yet we have emailed all the paperwork
NM
Nonkumbuzo M's update09 Dec 2019, 11:27
Reviewer Update
Good day, There is still no refund yet we have emailed all the paperwork