AM
Adelaide M
1 reviews | Active since Dec 2018
30 Dec 2018, 18:46
Refund
I bought clothes at Jet Mahlakung mall in Ga Sekororo Tzaneen and they where offline for a while but they I manage to purchase kids clothes using cash and I left the province came to Gauteng and when tried to fit my kids I find that the sizes are too big and I went to Jet phumlani mall to refund them and they refuse to help me saying I must bring and original till slip. I tried to explain to them showing them a manual slip but I wasn't assisted.
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Jet's replyOfficial
31 Dec 2018, 11:29Dear Adelaide,
As discussed telephonically please accept our sincere apologies for the lapse in service experienced at our Jet Phumlani store.
Rest assured all concerns raised will be addressed with the stores management team who will in turn revert back to you within the next 48 hours to confirm action plan.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
As discussed telephonically please accept our sincere apologies for the lapse in service experienced at our Jet Phumlani store.
Rest assured all concerns raised will be addressed with the stores management team who will in turn revert back to you within the next 48 hours to confirm action plan.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Best regards,
Jet's reply31 Dec 2018, 11:29
Official
Dear Adelaide,
As discussed telephonically please accept our sincere apologies for the lapse in service experienced at our Jet Phumlani store.
Rest assured all concerns raised will be addressed with the stores management team who will in turn revert back to you within the next 48 hours to confirm action plan.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
As discussed telephonically please accept our sincere apologies for the lapse in service experienced at our Jet Phumlani store.
Rest assured all concerns raised will be addressed with the stores management team who will in turn revert back to you within the next 48 hours to confirm action plan.
Your reference number is:
***/GO
Kind Regards
The Jet Team
***
Best regards,