LE
LEANDRA E
1 reviews | Active since Apr 2012
21 Jan 2016, 13:42
REALLY PATHETIC - JET STORES ONCE AGAIN
I went to Jet lunchtime. Saw a beautiful teddy bear on sale with A BIG RED STICKER was R99.00 now R50.00. Went to pay and the lady behind the till tells me but sorry this teddy bear is no longer on sale. I told the lady but that is not my problem. ANY PRODUCT on a shelf that is marked a certain price MUST be given to the client at that said price! She then called for a lady who then told her but she herself took the teddy bears prices of the shelf. Obviously not because how on earth would I stand with a teddy bear with A BIG RED SALE STICKER on it?? Really pathetic from Jet Stores.
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Replies (1)Jet's replyOfficial
24 Jan 2016, 11:31Hello leandraels,
Thank you for taking the time to address your shopping experience. Please note we have escalated your query to our store manager and feedback will be provided.
Please accept our sincere apologies for all the frustrations this incident has caused you.
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Customer Experience Team
***
Thank you for taking the time to address your shopping experience. Please note we have escalated your query to our store manager and feedback will be provided.
Please accept our sincere apologies for all the frustrations this incident has caused you.
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Customer Experience Team
***
Jet's reply24 Jan 2016, 11:31
Official
Hello leandraels,
Thank you for taking the time to address your shopping experience. Please note we have escalated your query to our store manager and feedback will be provided.
Please accept our sincere apologies for all the frustrations this incident has caused you.
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Customer Experience Team
***
Thank you for taking the time to address your shopping experience. Please note we have escalated your query to our store manager and feedback will be provided.
Please accept our sincere apologies for all the frustrations this incident has caused you.
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Customer Experience Team
***
