1 reviews | Active since May 2016
Radically **********
<p>So on the 12/05/2016 i visited the Jet store at Tygervalley shopping center where i bought a few items of clothing. This morning when i put one of the shirts on for the first time I realized that it did not fit me properly and asked my fiancé to return it for me. I had not removed the tag , however i have misplaced the till slip. Clearly on the tag it says the item cost R189.00 but he was told he can not get a refund only a gift card and only received R95.00. So does that mean Jet feels a till slip- or the lack thereof is worth R94.00? I feel extremely done in and doubt that i will ever give Jet another cent of my hard earned money.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. We would first like to apologise for the service you have received from our Jet store at Tyger valley. Kindly find our refund and exchange policy below. We will exchange or refund within the first 30 Days provided that:
• there is valid proof of purchase, i.e. till slip or gift receipt;
• the goods are in its original packaging or condition, i.e.;
We have received your concerns and apologise for the inconvenience caused by the matter. We would first like to apologise for the service you have received from our Jet store at Tyger valley. Kindly find our refund and exchange policy below. We will exchange or refund within the first 30 Days provided that:
• there is valid proof of purchase, i.e. till slip or gift receipt;
• the goods are in its original packaging or condition, i.e.;
We have received your concerns and apologise for the inconvenience caused by the matter. We would first like to apologise for the service you have received from our Jet store at Tyger valley. Kindly find our refund and exchange policy below. We will exchange or refund within the first 30 Days provided that: • there is valid proof of purchase, i.e. till slip or gift receipt; • the goods are in its original packaging or condition, i.e.; ?? the security seal or shrink wrap is intact (if applicable) ?? it is unworn and unused and the price ticket is attached Kindly be advised that should it be out of the first 30 days and there is no till slip, the final decision will therefore lie with the store manager on this instance. A reference number for the complaint logged on your behalf is as follows. ***/GO, We apologise for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We would first like to apologise for the service you have received from our Jet store at Tyger valley. Kindly find our refund and exchange policy below. We will exchange or refund within the first 30 Days provided that: • there is valid proof of purchase, i.e. till slip or gift receipt; • the goods are in its original packaging or condition, i.e.; ?? the security seal or shrink wrap is intact (if applicable) ?? it is unworn and unused and the price ticket is attached Kindly be advised that should it be out of the first 30 days and there is no till slip, the final decision will therefore lie with the store manager on this instance. A reference number for the complaint logged on your behalf is as follows. ***/GO, We apologise for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.