SS
Susarah S
1 reviews | Active since Jan 2015
06 Feb 2015, 14:01
Price on tag not what you pay
I bought a top at Jet Brits on Satarday the 31.01.2015 and the amount reflected on the tag was not the amount that they charged at the till. When i asked to see the manager of the branch after bringing this to the tellers attention, the manager told me be happy i gave you a discount form HQ and the price that is reflected on the tag is not the price that we at the store will charge. The BAD attitude manager refused to give me her name. I have informed her that i am going to take this further and she said she could not care do as i please.<br> I think the customer care at the JET BRITS is extremly bad.
Helpful (0)
Replies (1)0
Replies (1)Jet's replyOfficial
06 Feb 2015, 14:51Hello Tina Smith,
Thank you for raising your concerns with us. As per our telephonic conversation we must apologise for the unpleasant experience in store with to regards to the manager.
I assure you we have addressed this incident with our store manager, feedback will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with us. As per our telephonic conversation we must apologise for the unpleasant experience in store with to regards to the manager.
I assure you we have addressed this incident with our store manager, feedback will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply06 Feb 2015, 14:51
Official
Hello Tina Smith,
Thank you for raising your concerns with us. As per our telephonic conversation we must apologise for the unpleasant experience in store with to regards to the manager.
I assure you we have addressed this incident with our store manager, feedback will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with us. As per our telephonic conversation we must apologise for the unpleasant experience in store with to regards to the manager.
I assure you we have addressed this incident with our store manager, feedback will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
