1 reviews | Active since Mar 2017
Poor Service from accounts
<p>I app**** for a jet account online about 7 days ago and still haven't heard back whether the account application was approved or declined. </p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Kindly find the direct new accounts team details below. Please find the below reference number for your email ***/GO.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Kindly find the direct new accounts team details below. Please find the below reference number for your email ***/GO.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Why is it so difficult for you to just let me know via sms,email or phone call whether my account applications have been approved or declined? It is ridiculous man and a total waste of time even trying to open an account with you.
Why is it so difficult for you to just let me know via sms,email or phone call whether my account applications have been approved or declined? It is ridiculous man and a total waste of time even trying to open an account with you.