1 reviews | Active since Feb 2017

12 Feb 2017, 12:53

poor service

<p>I placed an online order withjet online shopping a week ago to my surprise today when i check my order It has been cancelled no notification... no refund can I get my money back order num : ********** 25</p> <p>i orderdred for zR169.00</p>

0
Replies (2)
Jet
Jet's reply13 Feb 2017, 11:41
Official

Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the order that you are tracking as you stated that it was cancelled and you request a refund for Jet order no: *** , they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Jet
Jet's reply13 Feb 2017, 11:41
Official

Kindly be advised that we have escalated the matter to the Customer Escalation Social media E-Commerce Online team regarding the order that you are tracking as you stated that it was cancelled and you request a refund for Jet order no: *** , they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,