Poor service

<p>In July I took my phone for repairs at Jet store Mtubatuba Mall they said i must check it in 3 weeks till today I haven't recieved it. Everytime I go there they tell me different stories one said i must check it on Tuesdays I don't know how many time I went there, the other staff member once called me asking if I can come to the shop because the reparibg company wants to talk to me as if I'm staying in town. they expect me to spend R100 for taxi fare just to recieve 2minutes call. on the 21 of October I went there my phone was not back from repairs. the ladywho was helping me phone the insurance company they said my phone was still in their storeroom and they promised to contact me within 10 working days and I'm still waiting for that call. it 5th month now. they do not take their customers serious, I'm so disappointed in them, how can you expect someone to be without his/her phone for such a long period. The least they should do is to think for other people before they lose customers. it is not the first time I'm experiencing this last time it took them 6months to repair one phone. </p>