1 reviews | Active since Sept 2016
<p>Went into a Jet store in Mthatha Circus Triangle as I await in the que I saw a chocolate priced R10.99 same chocolate description as the one I took wen I get to a caisher who was so unfriendly named Bonny or Bonni who ddnt not even greet told me that the chocolate is R35 and there's nothing she will do for me , when I told her the price I see is what I'll will pay she told me I'll have to pay R35 or leave it called for a manager Mlamli who took time to attend to me with a attitude and explained a story I cannot tell about how merchandisers pack and told me that I will not pay the price I saw he was not even apologetic about the issue so there nothing he will do. So unhappy with the level of service they gave if they had apologied for the error I wud have understood but rather the way they did ...Jet Management please train ur staff on Customer service . </p>
Thank you for taking the time to share your concerns with us.
We are so sorry to hear about your unpleasant experience regarding the service received from the staff members in store. We have addressed this incident with the store manager and insure corrective measures will be taken , you will be receiving feedback shortly.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
We are so sorry to hear about your unpleasant experience regarding the service received from the staff members in store. We have addressed this incident with the store manager and insure corrective measures will be taken , you will be receiving feedback shortly.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
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