KM
Keneilwe M

1 reviews | Active since Oct 2018

28 May 2024, 12:08

Poor service

I went to the store to exchange school shoes that I bought at carnival mall two days ago , I had the receipt but I was not assisted because I didn't have my account card with. I don't understand what did it have to do with the exchange.

0
Replies (1)
Jet
Jet's reply28 May 2024, 12:19
Official
Hi Keneilwe,

We're so sorry that you haven't had a great experience at our store. We appreciate you letting us know, we have escalated this with the relevant store.