NGRC
Navaneethan Gopal Ronnie Chetty
1 reviews | Active since Oct 2015
13 Oct 2015, 11:53
Poor service
I purchased two phones on 25/09/2015, and paid by card.However only one went through according to the sales person. but my phone alert said approved.I informed the lady (Dozana),but she insisted that it did not go through and gave me a slip that say \ EFT system offline".I then paid cash(R799.90) for one phone"
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Jet's replyOfficial
14 Oct 2015, 09:52Hello ronnie.chetty,
As per our telephonic conversation we must apologise for the overall service received in store. I assure you we have addressed this matter with our management team regarding the credit of the double transaction, feedback will be provided to you shortly.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the overall service received in store. I assure you we have addressed this matter with our management team regarding the credit of the double transaction, feedback will be provided to you shortly.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply14 Oct 2015, 09:52
Official
Hello ronnie.chetty,
As per our telephonic conversation we must apologise for the overall service received in store. I assure you we have addressed this matter with our management team regarding the credit of the double transaction, feedback will be provided to you shortly.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the overall service received in store. I assure you we have addressed this matter with our management team regarding the credit of the double transaction, feedback will be provided to you shortly.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,