FP
Faatimah P
1 reviews | Active since Jun 2013
03 Oct 2015, 12:31
poor service
I was in the store today the 3 October 2015 at 12:27, beginning of a new month, only two cashiers nd 10 people in the queue waiting for the +- 10mins just to pay. This is pathetic nd unacceptable for a company that is so busy this time of the month.
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Replies (1)
Jet's replyOfficial
05 Oct 2015, 10:43Hello Faati_Pops,
As per our telephonic conversation we must apologise for the unpleasant experience in store regarding the lack of cashiers . Please be advised we have addressed this matter with our in store management team as well as our regional manager, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the unpleasant experience in store regarding the lack of cashiers . Please be advised we have addressed this matter with our in store management team as well as our regional manager, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply05 Oct 2015, 10:43
Official
Hello Faati_Pops,
As per our telephonic conversation we must apologise for the unpleasant experience in store regarding the lack of cashiers . Please be advised we have addressed this matter with our in store management team as well as our regional manager, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the unpleasant experience in store regarding the lack of cashiers . Please be advised we have addressed this matter with our in store management team as well as our regional manager, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,