AM
Awelani M
1 reviews | Active since Feb 2015
12 Feb 2015, 14:47
Poor Service
I took the Huawei tablet for repair because it does not switch on in September 2014. To this day, I do not have my tablet and if I do not call or go, no one keep in touch even when I am promised to be informed of the progress. how long does Jet want to take in order to repair my table?
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Replies (1)
Jet's replyOfficial
17 Feb 2015, 11:35Hello Popoyo,
Thank you for bringing this matter to our attention. Sending your cell phone for repairs should not be this time consuming and frustrating and for that we must apologise.
We have raised your concerns with our store manager regarding the repairs on your unit, once feedback is provided further communication will be provided to you.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Sending your cell phone for repairs should not be this time consuming and frustrating and for that we must apologise.
We have raised your concerns with our store manager regarding the repairs on your unit, once feedback is provided further communication will be provided to you.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply17 Feb 2015, 11:35
Official
Hello Popoyo,
Thank you for bringing this matter to our attention. Sending your cell phone for repairs should not be this time consuming and frustrating and for that we must apologise.
We have raised your concerns with our store manager regarding the repairs on your unit, once feedback is provided further communication will be provided to you.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Sending your cell phone for repairs should not be this time consuming and frustrating and for that we must apologise.
We have raised your concerns with our store manager regarding the repairs on your unit, once feedback is provided further communication will be provided to you.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,