poor quality complaint
<p>good day</p> <p>I'm writing with regards to the jet clothing store and the poor quality in clothing.</p> <p>I've been shopping at jet for a very long time, I basically live in jet clothing.</p> <p> </p> <p>however, over the past few months jet clothing's quality has become RIDICULOUSLY poor! Boots/ shoes last 2 weeks max..... Clothing from jet rips easily because of poor stitching.</p> <p> </p> <p>I take the items back and get offered new ones, however, these items are of the same poor quality and the same thing happens!</p> <p> </p> <p>I previously did not want to lay a formal complaint but I am now sick of WASTING my money on jet clothing!!</p> <p> </p> <p>I would like to know how jet is going to fix this problem???</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you need to report the matter on you most convenient Jet outlet management so that the items may be sent for quality assessment on behalf of our valued customer.It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We apologise for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you need to report the matter on you most convenient Jet outlet management so that the items may be sent for quality assessment on behalf of our valued customer.It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We apologise for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,