MT
Marius T
1 reviews | Active since Mar 2009
08 Oct 2015, 10:26
Poor Quality
Good day,<br> <br> Bought a pair of jeans on the 30/05/2015 from your store in the Modimole Mall. Yesterday i see the jeans have a rip in the middle between the legs. The jean is from poor quality, went to your store in Centurion Mall spoke to Joel Mashaba he said there is a 30 day money back, but my problem is quality. Can buy new jeans every 3-4 months.
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Jet's replyOfficial
08 Oct 2015, 11:31Hello mariusth,
As per our telephonic conversation we have raised your concerns with the relevant buying department and store manager with regards to the quality.
Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards, we thank you for your valued feedback. You will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we have raised your concerns with the relevant buying department and store manager with regards to the quality.
Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards, we thank you for your valued feedback. You will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply08 Oct 2015, 11:31
Official
Hello mariusth,
As per our telephonic conversation we have raised your concerns with the relevant buying department and store manager with regards to the quality.
Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards, we thank you for your valued feedback. You will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we have raised your concerns with the relevant buying department and store manager with regards to the quality.
Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards, we thank you for your valued feedback. You will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,