Poor Feedback and turna round time

I would like to express my disappointment with the feed back and response we received from the Chatsworth branch manager, samantha in regards to temp employment for two students as sales/cashiers.<br> She called them both in for an interview in middle of October. She did not do physical interview with them<br> but ask them to complete the interview guide on their own. They were asked to comlete personal and banking details. She processed contract for both of them effective 07/11/2015 up unitl 07 Jan 2016.. She told them they must come in for training when she receives theor employee numbers. they were never contacted by her, when we contacted her on the 06/11/2015, she still did not have their employee numbers. On the 25/11/2015 we contacted her again and she advsied that they will never be called she thinks the HR dept at Head office already short listed so they must not wat but look for alternate employement. this is absolutely disgusting poor feed back and to give students false hope that they have been employed eveb after they signed contracts. It is sad the mangement in Edcon conduct responsibilties in such poor ways.