AZ
Agnes Z

1 reviews | Active since Nov 2023

07 May 2025, 14:33

Poor customer service

Went to Jet Nelspruit plaza to do an exchange bought online the attitude of staff members was poor i had to wait for a managers shift to start 10:30 to get an override i mean we deserve the same treatment as your walk in customers........ J

0
Replies (1)
Jet
Jet's reply08 May 2025, 10:02
Official
Hi Agnes,

 We sincerely apologize for the negative experience you had at our store.  We appreciate you letting us know, we have escalated this with the relevant store.