POOR CUSTOMER SERVICE AND NON COMPLIANT COVID PROTOCOLS

My wife went to a Jet store in Chatsworth and stood more than 50 minutes in the qeue with not a single employee allocated to control the social distance between customers.

The 3 cashier's took almost 35 minutes with each customer in front of them and the Manager just ignored people's plea to do something about the delay.

My wife asked him to also put the music soft which was terribly loud and she wondered whether the loud music was confusing the staff and manager as they were trying to resolve a problem but couldn't hear each other Thank God I was not there because i would have also been frustrated My daughter only needed Jeans and the inconvenience was scary .

I advised my wife to not shop at Jet stores as they have no consideration for their customers who keep their jobs and business sustainable.

The Manager is really pathetic for ignoring the customers. Sign of weakness.

Jet head office - how do you employ staff that do not know how to handle customers. Especially a store manager.