ZM
Zethu M
1 reviews | Active since Nov 2022
22 Mar 2024, 17:48
Poor customer service and false information
The staff at jet in chris hanni mall are very disrespectful and give poor customer services. I purchased a phone which gave me problems on the 2nd daybof purchase. I returned it and they refused to give me a new phone as the 7 days policy.
Helpful (0)
Replies (3)0
Replies (3)
Jet's replyOfficial
25 Mar 2024, 11:15Hi Zethu,
Thank you for bringing this matter to our attention we will escalate your query to the relevant store.
Thank you for bringing this matter to our attention we will escalate your query to the relevant store.
Jet's reply25 Mar 2024, 11:15
Official
Hi Zethu,
Thank you for bringing this matter to our attention we will escalate your query to the relevant store.
Thank you for bringing this matter to our attention we will escalate your query to the relevant store.
ZM
Zethu M's updateReviewer Update
28 Mar 2024, 04:26Hi Jet,
Please not the matter has not been attended as yet , kindly assist or contact me , I believe it is unfair for me to buy a new phone that is faulty and being expected to wait months for it to be repaired instead of being given a New phone as per the 7 days return policy.
Please not the matter has not been attended as yet , kindly assist or contact me , I believe it is unfair for me to buy a new phone that is faulty and being expected to wait months for it to be repaired instead of being given a New phone as per the 7 days return policy.
ZM
Zethu M's update28 Mar 2024, 04:26
Reviewer Update
Hi Jet,
Please not the matter has not been attended as yet , kindly assist or contact me , I believe it is unfair for me to buy a new phone that is faulty and being expected to wait months for it to be repaired instead of being given a New phone as per the 7 days return policy.
Please not the matter has not been attended as yet , kindly assist or contact me , I believe it is unfair for me to buy a new phone that is faulty and being expected to wait months for it to be repaired instead of being given a New phone as per the 7 days return policy.
Jet's replyOfficial
28 Mar 2024, 08:12HI Zethu,
Thank you for bringing this matter to our attention we will escalate your query to our team.
Thank you for bringing this matter to our attention we will escalate your query to our team.
Jet's reply28 Mar 2024, 08:12
Official
HI Zethu,
Thank you for bringing this matter to our attention we will escalate your query to our team.
Thank you for bringing this matter to our attention we will escalate your query to our team.