Poor customer service

Good morning , on Saturday morning between 9-11 am, 6 November 2021, my 78 year old husband and I went into jet stores to purchase some shoes. Upon finding shoes we looked around the store for somewhere to sit while trying out the shoes. There were two young staff members standing and chatting. I am asked them if there was somewhere to sit down to enable my husband to try on his shoes. They rep**** ' no'. My husband held onto a clothes rail to steady himself to fit his shoes. I happened to look up and saw a grey leather bench behind the two girls. I went up to them and asked them why they said there was nowhere to sit while there was indeed a place to sit. Without saying a single word, they both turned and walked off in different directions. We get to the till ; there was one lady on duty who was very efficient working quite quickly while another couple of staff were at another till and another unpacking clothes. I asked the two laughing and talking why they don't open another till instead of standing there . They rep**** they did not work there and were from IT. I asked where the manager was and with a dismissive wave said ' somewhere in the store.' We waited a while, then I finally put the shoes on the counter and walked out. Unfortunately this is the trend in business these days. Staff members are not educated in the ways of customer service and are ******** as to how to attend, and improve , their customer intake. Disappointed, but not surprised. I shall not enter another jet store nor recommend jet to anyone I know .