MM
Mpho M

1 reviews | Active since Jul 2009

08 May 2024, 14:56

Poor Client Service

I am not happy with the turnaround time to get a response from Jet. We sent an email inquiring about the jet account my mother has paid thus far. Why are we not getting a response about the status of my mother's account?

0
Replies (2)
Jet
Jet's reply08 May 2024, 15:02
Official
Hi Mpho,
 
Thank you for flagging this. We have escalated this matter with our accounts team. 



Jet
Jet's reply10 May 2024, 07:08
Official
Hi Mpho,

Our team will contact you.