BW
Barry W

1 reviews | Active since Mar 2009

15 Jun 2019, 12:04

Policy on footwear

Please explain your policy with regards for broken footwear that have torn open after a few days of wear .3 months old

0
Replies (1)
Jet
Jet's reply15 Jun 2019, 14:32
Official
Dear Barry,
 
Thank you for making contact with us.
We have tried reaching you but you were not available.
 
Please accept our apologies for the frustrations caused to you. 
 
We will escalate your query to our store manager for further assistance and you will be provided with feedback as this item cannot only last for 3 months .
 
***/GO