JS
Justen S
1 reviews | Active since Jun 2009
22 Sept 2015, 08:56
Please assist me
Good day there is something I do ?to understand. i had ? jet account a couple off years ago after it fell arrears because of illment i did pay the account in full. Currently I have a active dstv account for over 2 years and also a life policy and a vodacom cellphone contract. I am approved for 20000 rand credit from my bank but still I do not meet the requirements to open a jet account. Why is this??? Was IT my fault that I got ill and re payed the account in full?? And now because off that I am not able to get a new account. I know my credit record is good I have been stable at my job for 8 years and my other accounts has never been arears for one month. Please explain.
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Jet's replyOfficial
22 Sept 2015, 11:05Hello mnrJustenSmith,
We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our new departments on ***.
Kind regards,
Edcon customer experience team,
***
We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our new departments on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply22 Sept 2015, 11:05
Official
Hello mnrJustenSmith,
We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our new departments on ***.
Kind regards,
Edcon customer experience team,
***
We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our new departments on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,