Placed on credit bearue list for no reason

My Jet account gets paid every month, when I did not receive my statements from Jet I continued making normal payments until I sorted the statement issue and I paid in the shortfall of previous months when I was not getting statements and just kept paying my normal instalment.<br> <br> Now my student loan has been declined as they state Jet placed me on the Credit Bureau list due to a negative account?<br> <br> Will pay out the account, close the account and will never buy anything from any Jet or Edgard's stores again. Pathetic how you play with peoples lives like this, for no reason you have insured I do not get funding for my education. Well done!!!!<br> <br> I expect to receive a statement reflecting the full outstanding amount so I can get you out of my life