RM
Rendani M
1 reviews | Active since Aug 2015
17 Dec 2015, 12:49
Phone keeps on switching off
I am very disappointed with Jet, I just bought Samsung galaxy grand neo two week ago at Jet store in Sandton.<br> It keeps on switching off, I have to open it remove the battery and put it back in for it to switch on again.<br> Yesterday alone it switches off 6 times. I love my phone but is really stressing me as I spend a lot of money on something that I thought I will enjoy using.<br> Now I am so frustrated, and very disappointment. <br>
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Replies (1)
Jet's replyOfficial
22 Dec 2015, 10:39Hello molaudzir,
Thank you for bringing this matter to our attention. We must apologise for the frustration caused to you. Please be advised you can take the cell phone back to the store with you proof of purchase and the store will assist you by sending the cell phone for repairs.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the frustration caused to you. Please be advised you can take the cell phone back to the store with you proof of purchase and the store will assist you by sending the cell phone for repairs.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply22 Dec 2015, 10:39
Official
Hello molaudzir,
Thank you for bringing this matter to our attention. We must apologise for the frustration caused to you. Please be advised you can take the cell phone back to the store with you proof of purchase and the store will assist you by sending the cell phone for repairs.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the frustration caused to you. Please be advised you can take the cell phone back to the store with you proof of purchase and the store will assist you by sending the cell phone for repairs.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,