Phone insurance i never signed up for
<p>I am paying R49 each month for phone insurance i never signed up for. I was advised i will receive a call from a jet consultant to sell the insurance to me and if i don't want it then i will decline. It's been 3-4months now, no phone call but I'm being charged. </p>
We have escalated the price complaint to the Jet mart Eloff management to address as our valued customer is not happy that the cell insurance is still being debited as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the price complaint to the Jet mart Eloff management to address as our valued customer is not happy that the cell insurance is still being debited as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number
Kind regards,
Customer Experience Team
Call Centre: ***.