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Nokulunga N
1 reviews | Active since May 2019
09 May 2019, 09:08
Phola mall jet poor service
I was at jet at Phola mall this gal named Winnie who was assisting this old man was rude to him because he was paying his account using an ID saying next time she will put the money in the wrong account to teach him a lesson this happeid Monday. Jet at Phola mall their assistance was so poor even if you go there to exchange this you have not buy at their jet they will not allow they must improve their service
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Jet's replyOfficial
09 May 2019, 10:42Dear Nokulunga,
Thank you for taking the time to send through an email.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible. Our sincere apologies for the negative experience at our Jet Phola store.
Rest assured your service experience will be addressed with the stores management team who will in turn implement corrective with staff.
Reference number generated for this query:
***/GO
Kind Regards
The Jet Team
***
Thank you for taking the time to send through an email.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible. Our sincere apologies for the negative experience at our Jet Phola store.
Rest assured your service experience will be addressed with the stores management team who will in turn implement corrective with staff.
Reference number generated for this query:
***/GO
Kind Regards
The Jet Team
***
Jet's reply09 May 2019, 10:42
Official
Dear Nokulunga,
Thank you for taking the time to send through an email.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible. Our sincere apologies for the negative experience at our Jet Phola store.
Rest assured your service experience will be addressed with the stores management team who will in turn implement corrective with staff.
Reference number generated for this query:
***/GO
Kind Regards
The Jet Team
***
Thank you for taking the time to send through an email.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible. Our sincere apologies for the negative experience at our Jet Phola store.
Rest assured your service experience will be addressed with the stores management team who will in turn implement corrective with staff.
Reference number generated for this query:
***/GO
Kind Regards
The Jet Team
***