Pensioner's card blocked for R123

My mother's card was blocked because she short-paid her account by R123!! Payment was made in December 2014 and because of the postal strike she did not receive her statement. On Friday 30 January Jet phoned 'to make arrangements'. I told them she will make the payment. Low and behold on SUNDAY MORNING 01 FEBRUARY 2015 at about 11 they phoned again. What irritates her to her bones is the fact that on her account which was also late, due to the post, it is stated - date of payment the 2nd of February 2015. Also, your company is inconveniencing it self if the card was not blocked the payment would have been done on Saturday morning ALREADY!! <br> <br> <br> She is highly upset about the way your company treated her - made her feel like a ***** for R123!!! I am going to assist her in writing a comment about the Edcon Group on HelloPeter.com. This is by far the worst service she ever got from you. She mentioned that she is only going to pay the outstanding amount and that she will close her account. We will be a very good adverti*****t for your company on how your company treats pensioners!!!