1 reviews | Active since May 2017

26 May 2017, 13:21

Payments: ***

<p>I had an account with Jet that I paid at the bank accout that I received from statement. when it was a day before I finish my payment I received information from Jet lawyers that I was not supposed to pay at Jet bank account but thier acount. unfortunately for me I was aolready paid a lot in Jet account. i asked for suggestion then tghe lady suggested that i must go to the shop and ask the to call client service that i did.</p> <p>To cut the long story short. I was later informed that the company cannot trace my payments in their account and I must pay Jet again. They are still calling and sending SMS demanding their money and I dont think I will be able to pay the money for SMS and calls calls cause i have finished paying them. and i ddidnt create or get the account that i used from my documents but form their statements.</p> <p> </p> <p>ID ********** 088089</p> <p>Name Nandipha Ngowapi</p> <p>Account number that I used: ********** 2422</p> <p>Reference number that I used: ********** 100 (this is incomplete because i was using cell phone banking)</p> <p> </p> <p>i did mail them bank statement thaht shows my payments</p>

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Replies (1)
Jet
Jet's reply27 May 2017, 10:06
Official

Thank you for bringing this matter to our attention Kindly advise which email address did you use to submit your proof of payments ? We will escalate your query to our accounts team who will be in direct contact with you in order to resolve this matter .

***/GO

Kind regards

The Edcon Customer Experience Team

Best regards,