KP
Kyle P

1 reviews | Active since Oct 2018

23 Jan 2026, 16:32

Pathetic service from jet overport city

Absolutely poor service..bought a brand new phone.the screen is defective after the 3rd day has lines on it and I was told that I had dropped the phone by the ladies working at the jet in the atrium (overport city) not even seven days. Insisting I dropped the phone yet there are no scratches or dings or and signs that the phone had been dropped..just refused to assist..

0
Replies (1)
Jet
Jet's reply30 Jan 2026, 14:14
Official
Hi Kyle,
 Thank you for bringing this to our attention. Could you please provide the name of the store so we can escalate this to the relevant team for further investigation?