ZW
Zuzette W
1 reviews | Active since Jul 2015
23 Jul 2015, 10:56
Pathetic service delivery
I am not interested in having a Edgars account anymore. Your service is pathetic. I went to Jet stores in Brits Mall to close an account. The lady that helped us did not even greet us nor spoke a word. <br> She went to the back and had coffee. It is a second hand shop with absolutely no people skills. <br> I will never tel anyone to buy something from Jet or Edgars.<br> I am so glad i am leaving South Africa, the service in this country is up to ****.<br> Please continue on this road until there is nothing left of this country. <br>
Helpful (0)
Replies (1)0
Replies (1)
Jet's replyOfficial
29 Jul 2015, 08:36Hello zdewet,
Our attempts to contact you today at 08:25 AM have been unsuccessful. We are so sorry to hear about your unpleasant experience in store with regards to the service you received.
I assure you we have addressed this matter with our in store management team to insure this will not happen again. You will be receiving direct feedback from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 08:25 AM have been unsuccessful. We are so sorry to hear about your unpleasant experience in store with regards to the service you received.
I assure you we have addressed this matter with our in store management team to insure this will not happen again. You will be receiving direct feedback from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply29 Jul 2015, 08:36
Official
Hello zdewet,
Our attempts to contact you today at 08:25 AM have been unsuccessful. We are so sorry to hear about your unpleasant experience in store with regards to the service you received.
I assure you we have addressed this matter with our in store management team to insure this will not happen again. You will be receiving direct feedback from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 08:25 AM have been unsuccessful. We are so sorry to hear about your unpleasant experience in store with regards to the service you received.
I assure you we have addressed this matter with our in store management team to insure this will not happen again. You will be receiving direct feedback from the store manager shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***