JF
Jamie-Lee Flandorp
1 reviews | Active since Mar 2019
06 Mar 2019, 20:18
Pathetic Service
I purchased a Hisense U962 Gold device, IME no: ********** ********** 5 from the Jet Store in N1 City Goodwood. My cellphone was then booked in for repairs on the 29th January 2019 as I started to experience issues with my charging block and speaker. Its been over a month and still no feedback nd whenever I enquire with the store, they advise that the technician will contact me. I am so dependent on my cellphone and feel so despondent and disgusted with the service received.
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Jet's replyOfficial
07 Mar 2019, 08:58Hi Jamie Lee
Thank you for bringing this matter to our attention thus allowing us the opportunity to rectify our shortfalls.
Kindly note that we will escalate your query to the store for urgent feedback .
Please accept our sincere apologies for the inconvenience caused to you.
***/GO
Kind regards
The Jet Customer Experience Team
***
Thank you for bringing this matter to our attention thus allowing us the opportunity to rectify our shortfalls.
Kindly note that we will escalate your query to the store for urgent feedback .
Please accept our sincere apologies for the inconvenience caused to you.
***/GO
Kind regards
The Jet Customer Experience Team
***
Best regards,
Jet's reply07 Mar 2019, 08:58
Official
Hi Jamie Lee
Thank you for bringing this matter to our attention thus allowing us the opportunity to rectify our shortfalls.
Kindly note that we will escalate your query to the store for urgent feedback .
Please accept our sincere apologies for the inconvenience caused to you.
***/GO
Kind regards
The Jet Customer Experience Team
***
Thank you for bringing this matter to our attention thus allowing us the opportunity to rectify our shortfalls.
Kindly note that we will escalate your query to the store for urgent feedback .
Please accept our sincere apologies for the inconvenience caused to you.
***/GO
Kind regards
The Jet Customer Experience Team
***
Best regards,