Pathetic Service

I purchased goods wit my debit card but the slip didn't print, due to this they refused to give me my goods. Even tho, the money was deducted from my account as per my sms. I asked to speak to the manager who was on lunch and had to wait for over and hour. Wen she eventually came she jus said she will call head office and I must come Agen da next day. I told her that I've already been ther 2 hours so I might as well wait nd get dis sorted so I dnt need to waist anotha day nd more taxifare coz I just came out of hospital. She let me sit ther another 2hrs without feedback. Wen I asked 1 of da clerks to call her to say I cnt wait any longer she didn't come out as she was busy. Next day I went back to collect my goods I was greeted wit worse attitude. She practically threw the stuff at me. I asked her to apologize nd I want to be compensated for all my trouble. She snarled at me saying why must she apologize she did apologize yesterday. Wen I told her I was gna Lodge a complaint she laughed in my face. The service I gt was disgusting nd pathetic nd I feel that I deserve to be compensated.