1 reviews | Active since Jul 2015
Pathetic service
<p>I got an email i quote from jet telling how my credit decreased i only did a purchase on 30th of November which i used only200,98 from the 400 i payed now on the email they send its stating i did a purchase on the 14th of december of which i never did nd im charge also for interested of which i was never told abt ombudsman will have to deal with this they dnt evn have the decency to call me all they do is send email im tired of jet i regret taking an account with them and wouldn't advice anyone to take an account with them </p>
Thank you for bringing this matter to our attention. The account balance and purchase history was fully explained to you and if you have any dispute you can visit one of our stores for further assistance if you have any dispute.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for bringing this matter to our attention. The account balance and purchase history was fully explained to you and if you have any dispute you can visit one of our stores for further assistance if you have any dispute.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***