lM
leason M
1 reviews | Active since May 2016
13 May 2016, 17:24
Pathetic quality of device
<p>Bought a samsung j1 from jet cellular then the phone starts losing reception and freezing and its 8 days old they then say i must wait 21 working days i refused and took the phone.now the phone is about 2months and the phone can even get a call its reception just dies.and ut freezes this is so pathetic ciz you pay cash with your hard earned money you atleast expect the phone to work for a year.that 7day policy should be increased because we getting ********** why should we wait 21working day which is 2months without a phone we dont make them wait 21 working days when we paying them our money.</p>
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Replies (1)Jet's replyOfficial
16 May 2016, 10:30Please forward us the name of the store that you visited to return the faulty cell phone , so that we may be able to contact them on your behalf and action the faulty cell phone query. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Jet's reply16 May 2016, 10:30
Official
Please forward us the name of the store that you visited to return the faulty cell phone , so that we may be able to contact them on your behalf and action the faulty cell phone query. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
